Welcome to OrderChaosCoffee.com (the “Website”), operated by Order Chaos Coffee (“Company,” “we,” “us,” or “our”). We’re committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you interact with our Website.
1. What Information We Collect
You can browse our Website without telling us who you are. However, we may collect the following types of information:
- Personal Information You Provide: When you submit a form, contact us, place an order, apply for a job, or subscribe to emails, you may provide personal details such as your name, email address, phone number, or mailing address.
- Automatically Collected Information: We use cookies and analytics tools to gather aggregate data like browser type, pages visited, and time spent on the site. This helps us improve your experience.
- Marketing Data: We may use your email or phone number in hashed form for digital advertising platforms (such as Facebook) to deliver relevant promotions.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries or orders
- Send occasional promotional or service-related emails
- Improve our Website and customer experience
- Serve relevant ads on third-party platforms
- Comply with applicable legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your data with trusted third parties who help us operate the Website and deliver services, such as email platforms, analytics tools, or payment processors. These providers are required to protect your information and use it only as instructed.
We may also disclose information when required by law or in connection with legal proceedings.
4. Facebook Custom Audiences
We may use Facebook’s Custom Audiences feature to deliver personalized ads. Personal information (like your email address or phone number) is hashed locally on our system before being securely passed to Facebook. The hashed data is used only to match against Facebook users for ad targeting.
You can manage your Facebook ad preferences at www.facebook.com/ads/preferences.
5. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Save your preferences
- Analyze site traffic and behavior
- Improve functionality and performance
Most browsers accept cookies by default, but you can disable them in your settings. If you disable cookies, some features may not work as intended.
6. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we learn we’ve collected data from a child, we will delete it immediately.
7. How We Protect Your Information
We use industry-standard security practices, including encryption and access controls, to protect the data you submit through our Website. While no system is 100% secure, we take appropriate steps to safeguard your information.
8. Links to Other Websites
Our Website may contain links to external sites. We are not responsible for the privacy practices of other websites. If you visit a third-party site, we recommend reviewing their privacy policy separately.
9. Your Choices and Rights
You may:
- Access or update your personal information
- Unsubscribe from marketing emails at any time
- Request that we delete your information (where applicable)
To make a request or ask a question, please contact us using the information below.
10. Maryland and U.S. Privacy Compliance
We operate in Maryland and comply with applicable federal and state privacy laws. If privacy legislation changes in Maryland or nationwide, we will update this policy accordingly.
11. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a revised date. Please review it periodically to stay informed.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please reach out:
Email: info@orderchaoscoffee.com
Phone: (410) 244-1111
Address: 1414 Key Highway, Baltimore, MD 21230